Shipping & Returns

Free Shipping on all EU orders 

Free shipping on all orders above $50 to the rest of the world


Country / region specific shipping info:
Sweden
UK
Rest of EU
Norway
US
Canada
Japan / China / South Korea
Rest of Asia

Returns & Exchange Policy

 

Sweden

Service: Schenker
Estimated delivery: 2-5 days
Free shipping on all orders.
Delivery to rural addresses can result in longer delivery times.

Taxes and duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.

Important information
Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation and/or stock availability. We are unable to deliver to post office boxes.

First-Time Order Policy
For security purposes, CDLP reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.

 

UK

Service: UPS Standard
Estimated delivery: 3-5 days
Free shipping on all orders.

Delivery to rural addresses can result in longer delivery times. All orders are shipped with UPS and requires a signature upon delivery. UPS usually operates between 9am—6pm on business days.

Taxes and duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.

Important information
Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation and/or stock availability. We are unable to deliver to post office boxes.

First-Time Order Policy
For security purposes, CDLP reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.

 

Rest of EU

Service: UPS Standard
Estimated delivery: 3-5 days
Free shipping on all orders.

Delivery to rural addresses can result in longer delivery times. All orders are shipped with UPS and requires a signature upon delivery. UPS usually operates between 9am—6pm on business days.

Taxes and duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.

Important information
Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation and/or stock availability. We are unable to deliver to post office boxes.

First-Time Order Policy
For security purposes, CDLP reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.

 

Norway

Service: UPS Standard/DHL
Estimated delivery: 2-5 days
Free shipping on all orders

Delivery to rural addresses can result in longer delivery times. All orders are shipped with UPS/Post Nord/Schenker and requires a signature upon delivery. UPS usually operates between 9am—6pm on business days.

Taxes and duties
All orders are shipped on DDU (Delivery Duty Unpaid) basis, meaning that product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

Important information
Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation and/or stock availability. We are unable to deliver to post office boxes.

 

US

Service: UPS
Estimated delivery: 2-5 days
Free shipping on all orders above $50
Shipping fee for orders under $50: $10

Delivery to destinations in Alaska, Hawaii, Puerto Rico, and some rural destinations may take up to 5-7 business days from the time of dispatch.

Taxes and duties
All orders are shipped on DDU (Delivery Duty Unpaid) basis, meaning that product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

Important information
Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office (PO) boxes, APO or FPO addresses.

First-Time Order Policy
For sec urity purposes, CDLP reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.  We recommend entering a shipping address where someone will be present to sign for and accept the order to ensure a smooth delivery.

 

Canada

Service: UPS Standard
Estimated delivery: 4-6 days
Free shipping on all orders above $50
Shipping fee for orders under $50: $10

Delivery to rural addresses can result in longer delivery times. All orders are shipped with UPS and requires a signature upon delivery. UPS usually operates between 9am—6pm on business days.

Taxes and duties
All orders are shipped on DDU (Delivery Duty Unpaid) basis, meaning that product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

Important information
Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation and/or stock availability. We are unable to deliver to post office boxes.

First-Time Order Policy
For security purposes, CDLP reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.  We recommend entering a shipping address where someone will be present to sign for and accept the order to ensure a smooth delivery.

 

Japan / China / South Korea

Service: UPS Standard
Estimated delivery: 3-6 days
Free shipping on all orders above $50
Shipping fee for orders under $50: $10

Kindly note that delivery to rural addresses can result in longer delivery times. All orders are shipped with UPS and requires a signature upon delivery. UPS usually operates between 9am—6pm on business days.

Taxes and duties
All orders are shipped on DDU (Delivery Duty Unpaid) basis, meaning that product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

Important information
Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation and/or stock availability. We are unable to deliver to post office boxes.

First-Time Order Policy
For security purposes, CDLP reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.  We recommend entering a shipping address where someone will be present to sign for and accept the order to ensure a smooth delivery.

 

Rest of Asia

Service: UPS Standard
Estimated delivery: 4-6 days
Free shipping on all orders above $50
Shipping fee for orders under $50: $10

Delivery to rural addresses can result in longer delivery times. All orders are shipped with UPS and requires a signature upon delivery. UPS usually operates between 9am—6pm on business days.

Taxes and duties
All orders are shipped on DDU (Delivery Duty Unpaid) basis, meaning that product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

Important information
Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation and/or stock availability. We are unable to deliver to post office boxes.

First-Time Order Policy
For sec urity purposes, CDLP reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.  We recommend entering a shipping address where someone will be present to sign for and accept the order to ensure a smooth delivery.

 

CDLP Returns & Exchange Policy

General return period is 14 days.

We do not accept any returns or exchanges of underwear if the packaging seal has been broken/opened, although we kindly ask you to contact us directly (contact@cdlp.com) in the case that you are unhappy with your product or have questions as we would like to do our outmost to make you a happy CDLP customer.

CDLP shall, if under the jurisdiction of our return policy, refund you what you have paid for the product as soon as possible, but latest within 30 days of the product being returned or you informing us of wanting to return a product. Shipping costs related to the returned product/-s will not be refunded. You are oblige to pay for the return delivery of the product. If a replacement product/-s is to be sent out CDLP will cover the shipping cost for this product/-s.

When returning a product you must clearly state that you are returning/regreting your purchase in a message to us. The return period is counted from the day you received the purchased product.