Große Geschenkkarte

Shipping fees

Important: For orders placed with standard shipping, please anticipate a processing time of 1-2 working days. Once dispatched, your order should arrive within 2-4 working days.

We offer FREE shipping on orders above: 200 USD – United States Dollar

Shipping methods and delivery times

We offer the following courier services:

FedEx International Priority
FedEx International Connect Plus
DHL Express

Please note: Delivery times are calculated from the moment the order departs the warehouse. Shipping to certain addresses may take longer, depending on the location and the carrier availability.

Holiday Shipping: To receive your order before Christmas, please order by Friday 11 December with Standard delivery, by Tuesday 15 December with Priority delivery, or by Thursday 17 December with Express delivery.

Orders placed after these dates are still shipped as quickly as possible, but may arrive after Christmas.

Shipping Update:
Due to the high volume of orders during peak sales and holiday periods, delivery times may be longer than usual.
We appreciate your understanding and patience as we work to deliver your orders as swiftly and smoothly as possible.

VAT and duties

Orders within the United States are shipped DDP (Delivery Duty Paid), meaning that taxes and duties are included in the final price.

Email help for any questions or assistance 
customercare@cdlp.com

Returns and exchanges

We aim to deliver the best in product, design, and service. If you are not satisfied, we will help to exchange or return your items. Please note that a return fee will be added.

Return fee:
25 — USD

Return your order here

Our promise: Satisfaction guarantee

We encourage you to join us in reducing excessive shipping by considering the following:

– Shop the correct size and fit. Our size and comparison guides present detailed measurements per category and are available on each product page. If you would like to chat directly with an advisor, we are happy to assist with any questions via email at customercare@cdlp.com

– If you immediately realize a product is incorrect, we request to please not break open the package. Due to the intimate nature of undergarments, a broken package cannot be resold.