How do I track my order?
You will receive an email with tracking information once your order is shipped.
For real-time tracking updates, we invite you to visit our dedicated tracking page.
When will my order arrive?
Important: Please be advised that due to the holiday season, we are currently experiencing order processing delays. Delivery times are calculated from the moment your order departs from our warehouse.
We aim to ship all orders as soon as possible. The regular processing time is 1–3 business days, and the estimated delivery depends on your country and selected courier.
During sales periods, delivery may be delayed. Please also double check that your phone number and address is correct before placing the order for quicker processing.
International Shipping:
DHL Express Home Delivery
• Within Europe: 2-3 business days
• US & Canada: 2-3 business days
• Rest of the World: 2-3 business days
Fedex Express Home Delivery
• US, Canada & Australia: 3-6 business days
• Rest of the World: 3-5 business days
Shipping within Sweden:
• PostNord MyPack Collect Service Point: 2-3 business days
• PostNord MyPack Home Delivery: 2-3 business days
• DHL Home Delivery: 2-3 business days
• Fedex Home Delivery: 3-6 business days
Please note: Delivery times are calculated from the moment the order leaves the warehouse. Shipping to certain addresses may take longer depending on the location and carrier availability
How do I collect my order?
Depending on your chosen shipping method, it will either be delivered to your door or at your nearest collection point.
Is my package insured?
All items are insured against theft and accidental damage while in transit from our warehouse to your shipping address. Once the items have been delivered and signed for, they are no longer covered by insurance.
If you are unavailable, you can choose to waive the signature via the delivery partner platform. Please note, if a signature is not collected you agree to our terms and conditions and assume full responsibility for any loss or damages that occur.
Where does CDLP deliver?
We offer worldwide shipping. However, due to international trading agreements and restrictions, CDLP must adhere to some specific shipping restrictions and parcels cannot be dispatched to the following countries: Belarus, Côte d’Ivoire, Democratic Republic of the Congo, Iraq, Kazakhstan, Palestinian territories, Bangladesh, Algeria, Liberia, Myanmar, Russia, Ukraine, Zimbabwe. Customers in these countries wishing to purchase CDLP must arrange for their shipment to be delivered outside of these countries.
Can I collect my order in the store?
Unfortunately we are unable to offer in-store pickup at this time, but hopefully we can soon.
Can I ship my order to another country?
Yes, simply choose the shipping address you wish to ship to.
To which countries do you ship DDP?
United States
European Union
Australia
Canada
Norway
Switzerland
United Kingdom
Iceland
How much duty and tax will I have to pay?
Unfortunately, we cannot estimate how much duties you will pay, this is calculated by your local customs. If your order is shipped Delivery Duty Paid (DDP) duties and taxes are included in the price.
Can I ship my order to a post office box, APO, or FPO address?
DHL express does not deliver to PO boxes. If this is your only option, please contact customercare@cdlp.com and we will be happy to assist you.