Terms & Conditions

These terms apply to all users of the domains cdlp.com and their sub-domains (henceforth: the site). The terms and conditions will be valid for all your future transactions with Un Cadeau De La Providance AB (henceforth: CDLP; may be referred to as ’us’) and visits to the site. CDLP reserves the right to revise these terms and conditions. The date of the latest update is found in the final section of the terms and conditions. Users are responsible for keeping themselves updated with such changes.

Disclaimer
CDLP does not guarantee that all items included in the CDLP web shop are in stock at the time of your order. In the event that an item is unavailable, CDLP will contact you shortly by phone or by e-mail. CDLP cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. CDLP may, at any time, amend the content of the site. Although CDLP strives to display the correct texts, images and pricing on the site and web shop, errors may occur. If you have been charged the wrong amount in the web shop, CDLP will give you the option of placing a new order with the correct price or canceling your order. CDLP, however, reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Part of the services mediated through the site are maintained by outside organizations. In situations where CDLP acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. CDLP cannot be held responsible for any damaged caused from using the site or, for that matter, not being able to use the site. CDLP cannot guarantee problem-free, uninterrupted, and secure access to the site.

Copyright permission notice
Copyright in the documents provided in this site (including, without limitation, the trade marks of CDLP, logos, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to CDLP and it’s affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from CDLP. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

Trademarks
Our trademarks include the CDLP name and logo. This trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks.

Resale Policy
You may purchase products on www.cdlp.com for personal use only and not for resale. By placing an order on www.cdlp.com, you certify that you are purchasing products for your own personal use and not for resale and that you accept our general terms and conditions. We reserve the right to refuse orders for any reason without explanation.

Privacy Policy
All personal information saved at the site will be handled with the most utmost care. The information that we store will not be sold or used for any purposes other than ensuring the best service possible. It will solely be used for informing you about special offers and other marketing opportunities related to the different divisions of CDLP. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. If you wish to end your CDLP Newsletter subscription, click Unsubscribe in the next newsletter you receive or send an email to contact@cdlp.com. State your name and email address and a short description of the matter in the email message. You have the right to review your information on file at any time. This can be accessed by emailing contact@cdlp.com. If the data is incomplete or incorrect, you have the right to have the information corrected. All customers paying by card are subject to validation checks. CDLP reserves the right to delay any order if fraud is suspected. For security reasons, we do not store any payment information in our database.

General Data Protection Regulation
We are keen on making sure your personal data is treated in a responsible way so you can continue feeling safe when shopping at CDLP. Our Privacy Policy applies as soon as you make a purchase in our webshop, take part of our newsletter as well as when being in contact with us at CDLP regarding service matters. Note that we store no credit card information.

Who is responsible for handling your personal data when shopping at CDLP?
Un Cadeau de la Providence AB is the controller of your personal data, whereas selected partners in accordance with CDLP’s instructions may process your personal data in regards to your purchase. CDLP, as well as selected suppliers, aim to handle your personal data in accordance with the new General Data Protection Regulation. In other words: in a legal, open and fair manner.

What personal data do we collect and why?
We collect your personal data when you place an order, contact our Customer Loyalty team, sign up for our marketing communications, browse our website or use the other services offered by our website (www.cdlp.com). The data we collect includes details about your personal information such as your given name and surname and your shipping and billing addresses. We also collect data regarding your shopping habits and the pages and products you have viewed from your use of the website. We use this data to:

Receive orders, process payments and deliver the items you have purchased;
Provide any additional services you have requested, such as our marketing communications;
Give you access to services reserved for registered users, such as product alerts and new deals;
Provide you with help and assistance via our Customer Loyalty team;
Under the GDPR-law, we must have a valid legal basis to process our customers, and your data. In most instances, we will process your data because we have a contract with because of, for example, that you have made a purchase, or to provide you with other services you have requested. We will also use your personal data to send you sales and marketing communications that we believe are of interest to you if we have your consent for this activity, or if you are an existing customer where we have a legitimate interest in communicating with you. You can opt out (unregister) of sales and marketing communications from us at any time.

Who will process your data?
We may retain the services of external suppliers to help meet our business needs and may therefore share your data with these suppliers. These suppliers have been selected after a rigorous evaluation process and chosen for their security, reliability and competence.

How long do we keep your data?
We will not retain your personal data for longer than is necessary to fulfil the purposes for which you provided that personal data, unless the law requires that we retain it for longer. The period however varies depending on the purpose of the processing. For example, the data collected during your purchase of goods on cdlp.com are retained in accordance with local tax law, while those data used to send you our marketing communications are retained until you ask to be opt-out – that is unsubscribed.

What are your rights regarding your personal data?
You have the right to:

Know what personal data of yours we are holding and processing, where that data came from and how we use that data;
Ask us to update, correct or add to the data we hold about you;
Withdraw consent for processing for a specified purpose;
Ask us to delete your data from our systems;
Limit or oppose our handling of your data;
Ask us to supply the personal data we hold about you in an easy comprehensive electronic format, or transfer that data direct to a third party nominated by you.
Cookies
Cookies are used on the site to improve your browsing experience. In addition to use for statistical purposes, cookies identifies your computer and allows the site to recall your personal settings. Your browser can be set to send a notification when a cookie is activated. This allows you to deny use of this cookie or to delete the cookie at the end of your visit. The web shop cannot be accessed if cookies are disabled. By using cdlp.com you are giving your consent for cdlp.com to set cookies on the used device.

Links
The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.

Colors
We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor.

Violation of Rules
CDLP reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.

Force Majeure
In case of Force Majeure, CDLP’s obligations will be suspended. The contract between you and CDLP can, in such cases, be partially or fully terminated by yourself or by CDLP. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Under such circumstances, CDLP will attempt to resolve all issues in a timely manner.

Governing Law
These terms of use are complied in accordance with Swedish law and the Swedish courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may differ from Sweden and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

Order Policy
We reserve the right to limit the quantities of CDLP products that we supply, and/or to refuse any order that is unusual or placed in bad faith. In addition, we reserve the right to refuse any order from a client with whom there is a dispute concerning the payment of a previous order.

Contact us
If you have any comments or queries regarding our privacy policy, please send an email to contact@cdlp.com, or write to us at one of the following addresses:

Un Cadeau de la Providance AB

Customer Care
Mäster Samuelsgatan 10
SE-111 44 Stockholm
Sweden