WORKING AT CDLP
CDLP is a company whose values are grounded in responsibly creating products of highest quality, as well as creating the conditions for people to be inspired and feel fulfilled in their work. We strive to empower our team members to realize their full professional and personal potential and achieve their ambitions by creating a culture that increases their capacity to learn, grow and innovate.

CDLP is a Swedish design house of focused, luxury essentials developed with innovation. Consciously constructed in Europe using future-oriented materials. Founded in 2016 by Christian Larson and Andreas Palm, CDLP has been featured in Vogue, Interview, GQ, Esquire, Monocle, Financial Times, Forbes and The New York Times, and can be found at some of the world’s leading retailers, including Bergdorf Goodman, Browns, END., Harvey Nichols, Lane Crawford, Matchesfashion, Mr Porter and SSENSE.
OPEN POSITIONS
TECHNICAL DESIGNER
We are looking for a technical designer for our menswear and womenswear department to cover a full-time maternity leave. You will be working closely with the Head of Design and Head of Development with the product design from concept to the creation of our core and seasonal collections.

The Role:

In the role as technical designer you will be designing high end quality products in line with the aesthetic vision and standards of the company and Creative Director.

You will be responsible for design, fabric/trim research and all technical sketches working close to Head of Design, product developer, pattern maker and production.

This position works closely with other internal departments and reports to Head of Development.

Tasks (include but not limited to):

• Knowing each garment, working with thought through designs, constructions and tech packs making smart choices of components to ensure a good outcome and reasonable price for each product
• Huge curiosity and knowledge in trim and fabric research
• Ensuring technical sketches are informative, clear and easy to follow for pattern maker, atelier, product developer and factories. Making sure technical sketch is updated at each step of the process
• Working with clear and informative overviews for your concept and products
• Doing well prepared and proactive work in fittings, clearly pushing through design vision also taking further production processes into consideration
• Working proactively on securing price levels of raw materials used for each product
• Keep Product Developers updated on the development of styles, details for a well working and proactive development process
• Garment alterations made in our inhouse ateljé

You:

• Minimum of 2 years experience in a similar role
• Ability to work independently and as part of a team and able to assist others when necessary
• Creative problem solver with an analytical and methodical approach to tasks.
• Can work effectively on several projects simultaneously balancing multiple, and often changing, priorities in a fast-moving environment.
• Exceptional sketching ability
• Technical efficiency. Must have strong computer skills, proficient in Illustrator, Photoshop and In-Design
• Great time management skills
• Strong interpersonal skills, able to communicate effectively internally & externally.
• Fluent English. All other languages are a plus.

If it sounds like a good match please send an introduction and CV to our Head of Product Development hannan@cdlp.com.
Product Owner - E-Commerce
CDLP has built its characteristic aesthetic into a leading position within the luxury essentials market. We have partnered with some of the world's leading department and multi-brand stores, but our main customer touchpoint remains CDLP.com.

With customer demand for CDLP continuing to rise, we're in an exciting position–expanding our global footprint and improving our online customer experience. In order to continue this trajectory, we are now searching for an experienced and forward-thinking Product Owner, who will lead our e-commerce presence through the next stages of growth.

Reporting to the Growth Director, the Product Owner for e-commerce will be responsible for all technical and functional aspects of CDLP.com. You will manage a small team of developers, along with all operational outputs, in close collaboration with internal teams.

The Role:

• Leading the development team, you will be responsible for all builds, updates and feature releases on CDLP.com.
• Manage, prioritise and own the backlog for e-commerce with the intent to create an excellent experience for the customer to deliver the overall strategy/roadmap.
• Ensure seamless integration of marketing tools, platform APIs, and Shopify Apps to improve overall efficiency and functionality.
• Manage development to constantly improve UX/UI, introduce new features to ensure efficiency and functionality.
• Develop strong data connections between e-commerce, logistics and in-store systems to ensure full potential in omni-channel strategy.
• Identify potential business opportunities relating to e-commerce or other technology areas.
• Strong analytical skills and experience with web tracking technologies, for the purpose of measuring, testing and improving on all online customer experience touch points.

You:

• 4+ years within e-commerce experience in fashion/apparel industry or other relevant area
• Experience of data analytics and A/B testing preferred
• Experience with leading development teams, prioritising projects, and ensuring outputs are delivered on time and within budget.
• Experience with ShopifyPlus, or other relevant e-commerce platform
• Experience with agile development methodologies (Scrum, Kanban)
• Ability to allocate tasks, manage workflows and create internal processes
• Experienced with project management in JIRA/Asana/or related software
• Fluent in English, both written and verbal

CDLP is a Swedish design company of luxury essentials, consciously crafted in Europe from future-oriented fabrics. Founded in 2016 by Christian Larson and Andreas Palm, CDLP has been featured in Monocle, The New York Times, GQ, Vogue and Financial Times, and can be found at some of the world’s leading retailers, including Nordiska Kompaniet (NK), Bergdorf Goodman, Browns, END., Harvey Nichols, Lane Crawford, Matchesfashion, Mr Porter, Selfridges and SSENSE.

This is a full-time position, based at the CDLP head office in Stockholm. Immediate start so don’t wait to apply.
Social Media Creative
Since 2016 CDLP has cemented a distinctive visual narrative in image, film and design which has been a key factor in the brand’s international success within luxury essentials. Our campaigns are frequently featured in top tier fashion media and generate strong engagement. We are seeking a talented individual to join our creative studio as a Social Media Creative. You will be joining a team of multifaceted creatives in a fast-paced working environment with a strong focus on visual storytelling.

The role:

• Work with the creative studio and marketing team to conceptualise and execute ideas for our social media channels
• Edit film, images and graphics into captivating high-end content
• Manage all organic social media channels; including planning and scheduling
• Iterate and deliver optimal formats for all marketing channels
• Ensure creative output is consistent and in line with brand objectives

You:

• Three years minimum content creation experience, ideally in the fashion or creative industries
• A strong portfolio demonstrating a passion for photography, film, and graphic design
• An enthusiasm for visual storytelling and content creation
• Multi-disciplinary in creating film and photography content, with a focus on film editing
• Experienced with putting music to content; sound design
• A keen interest and knowledge of social media
• Highly skilled in using the full Adobe Suite especially Premier Pro and After Effects
• Higher education in Art or Design is a plus but not a requirement
• Genuine interest in film, art, fashion, photography, and graphic design
• Curious to learn more about data analysis and apply results and plan accordingly
• Proactive and receptive to feedback
• Excellent communication and organisational skills
• Fluent in English

There is flexibility for the role to be freelance or full time depending on the candidate.
The position will be based at the CDLP Head office in Stockholm, reporting to the Creative Studio
Manager. Please send your CV, cover letter and portfolio to lucy@cdlp.com
CUSTOMER LOYALTY (Service) AGENT
The role:

An exciting opportunity for a service-driven, ambitious and hard-working individual to join the Customer Loyalty team for CDLP.

CDLP has, with its characteristic aesthetic and sustainable fabrics, taken a unique position in the global men’s essentials market. Apart from partnering with some of the world’s leading department-and multibrand stores globally, our main channel of business is our e-commerce. We are now looking to hire a world class Customer Loyalty Agent to service our growing base of customers. Reporting to the the Customer Loyalty Manager, the Customer Loyalty Agent will be a part of the E-Commerce customer service team. This is an operational role where you will be expected to work alongside all teams within the company to ensure the best possible customer service in the world and successful business growth of CDLP.com.

The Customer Loyalty Agent will be responsible for:

· Being obsessed, maniacal and radical in the daily quest to “WOW” our customers in new and wonderful ways
· Build world-class customer intimacy with our B2C customers
· Ensure our customers are happy and proud to do business with CDLP
· Answer customer queries via email, live chat and social media
· Manage "stuck" orders, returns, claims and correspondence with our warehouse
· Maintain strong relationship with our customers and communicate our brand values
· Optimise the use of our help desk software and similar tools
· Identify and report improvements of processes and systems
· Work proactively to improve CDLPs customer experience
· Resolve customer conflicts and handle escalation procedures

You:

We expect the ideal candidate to have the following qualifications:

· A passion for service, hospitality and creating exceptional customer experiences every single day
· Obsessed to become the best at Customer Service in the world
· A solid interest in and understanding of brand loyalty and brand community
· Outstanding interpersonal and communication skills (Swedish and English)
· A love for multi-tasking in a fast paced “start-up” environment
· Sufficient IT skills to continuously optimise the helpdesk software and other similar tools
· A passion for utilising technology and innovation to reach our goals
· Bachelor's degree or equivalent experience
· 3+ years' of customer service
· Excellent written and verbal communication skills in English
· Proficiency in Google Workplace/Microsoft Office suite (mail, word, spreadsheets, presentations, etc.)

You are a social person with strong communication skills, with a strong passion for personal service and not afraid of taking initiative. Working in a small but growing team you can make a great impact and take part in setting the future development of the brand.

This a full-time position, based at the CDLP head office in Stockholm.
Immediate start, so don't wait to apply. We will conduct interviews until we find the right person.

Send your application (CV and personal letter) to: joakim@cdlp.com
COMMERCIAL & BRAND INTERNSHIP
The role:

Support of commercial and brand channels, specifically with daily tasks in coordination with team (Commercial & Global Sales Director, VP Brand & Communications)

Assist in B2B customer service requests as directed by Sales Manager and B2B Delivery Manager. Responsible for distribution of brand deck and asset management per wholesale account per season. Coordination of all seasonal sample collections for press and wholesale- including sample trafficking and communication with external media and influencers, inventory & shipping

Organization and distribution of sell through reporting. Responsible for updating seasonal copy for all e-commerce partners. Monitors media and social media for CDLP features and coverage‚ continuously updating coverage report.

Coordination of seasonal market preparation and Stockholm showroom organization Supports brand and commercial department with event activation and logistics. Supports commercial/brand channels in research for new prospecting and special projects. Supports brand department by researching people of influence globally for gifting

You:

We are looking for a student with a fashion, business and /or sales background with an understanding and deep interest in brand building and commercial distribution.
You are positive, reliable, motivated and hands-on. You thrive in a fast-paced environment where flexibility and teamwork is highly valued. You are fluent in English both written and oral.

If this sounds like a strong match please send an introduction and CV to global sales manager Nicolas Spiers: nicolas@cdlp.com.
PRODUCT DEVELOPMENT INTERNSHIP
The role:

This role entails assisting with the day-to-day needs of the development and product team. Tasks will include but not be limited to; sample responsibility, updating our PDM system, measurement of garments, updating m-lists, taking comments during fittings, assisting with order placements for production, quality tasks and assessments.

This is a temporary full-time internship for 6 months starting latest January 2023.

You:

We are looking for a student within textile development / business or similar with an understanding and deep interest of production and product life cycle.

You are positive, reliable, motivated and hands-on. You thrive in a fast-paced environment where flexibility and teamwork is highly valued. You are fluent in English both written and oral.

If it sounds like a good match for you please present yourself by sending an email to our Head of Product Development (Hannan Spasevski) hannan@cdlp.com.
Creative Studio Internship
Since 2016 CDLP has cemented a distinctive visual narrative in image, film and design which has been a key factor in the brand’s international success within luxury essentials. Our campaigns are frequently featured in top tier fashion media and generate strong engagement. We are seeking a talented individual to join our creative studio as our new intern. You will be joining a team of multifaceted creatives in a fast-paced working environment with a strong focus on visual storytelling.

The role

• Support senior creatives with concept development
• Concept and execute ideas for our social media channels
• Reformatting of content for campaigns, website, social media and wholesale requests
• Assist with creative and brand presentations
• Creative research
• Organise the print archive and paper sample library

You:

• Higher education in Art or Design
• A strong portfolio demonstrating a passion for photography, film, and graphic design
• An enthusiasm for visual storytelling and content creation
• Confident in using a camera (stills and film)
• A keen interest and knowledge of social media
• Experience with the full Adobe Suite especially Premier Pro and After Effects
• Previous creative studio experience / Internships are a plus but not a necessity
• Genuine interest in film, art, fashion, photography, and graphic design
• Excellent communication and organisational skills
• Fluent in English

This is a 6-month internship starting latest February 2023. The position will be based at the CDLP Head office in Stockholm, reporting to the Creative Studio Manager. Please send your CV, cover letter and portfolio to lucy@cdlp.com