Returns & Exchanges


We encourage you to join us in reducing returns and excessive shipping. By choosing the correct size you save time on returns and together we lower our environmental impact. Our size and comparison guides present detailed measurements, available on each product page. Please contact us for any assistance service

Our return window is within 14 days of receiving the order. A return fee will be added, which will be deducted from the refund amount. Products must be returned unworn, unwashed, in their original condition, and with all tags attached. Returns of multiple orders should not be combined, resulting in longer processing.

Return fee :
49 SEK / NOK
30 DKK
65 HKD
770 JPY

Please note that underwear (all bottoms in our underwear categories), can only be returned if the packaging is un-opened. Due to the intimate nature of undergarments, a broken package cannot be resold. Please double check the size and style before opening the product.

Return your orders here

Once your return is inspected, we will notify you if your return is accepted or declined. This process may take up to 7 business days from when your return arrives. Accepted returns will be processed to the original payment method, minus the return fee. Outbound shipping fees from the original order are not refundable.


If you would like to change your product to another size or product you need to return your item and place a new order.

Please note, placed orders cannot be altered.

Claims & Satisfaction

We aim to deliver the best in product, design, and service. If a product is faulty or if you are not satisfied, please contact us to assist you in the best possible way. If a product is faulty, please let us know. If a product is incorrect, please don’t break the package. Due to the intimate nature of undergarments, a broken package cannot be resold.

Shipping fee

We offer FREE worldwide express shipping on orders above:

125 USD – United States Dollar
110 EUR – Euro
100 GBP – British Pound
900 SEK – Swedish Krona
1,320 NOK – Norwegian Krone
860 DKK – Danish Krone
190 AUD – Australian Dollar
170 CAD – Canadian Dollar
980 HKD – Hong Kong Dollar
18,600 JPY – Japanese Yen
110 CHF - Swiss Franc

Below these amounts, the shipping cost depends on destination and is always displayed at checkout.