Shipping and Returns
Orders placed between June 11 and July 6 might be affected by unfortunate delays due to a logistics error. The error is now fixed and we have reached out to all affected customers. We deeply apologize for any inconvenience this has caused. If you are experiencing any issues and haven’t heard from us, please contact us at firstname.lastname@example.org and we will do our outmost to assist you. Thank you for your patience.
Enjoy free worldwide express home delivery on orders over
100 USD - United States Dollar
95 EUR - Euro
90 GBP - British Pound (see Brexit details below)
900 SEK - Swedish Krona
1,000 NOK - Norwegian Krone
750 DKK - Danish Krone
150 AUD - Australian Dollar
140 CAD - Canadian Dollar
800 HKD - Hong Kong Dollar
700 CNY - Chinese Renminbi Yuan
11,000 JPY - Japanese Yen
For international orders DHL Go Green Climate Compensated Express Home Delivery is our standard service.
All of Europe 1–2 business days
US and Canada 1–3 business days
Rest of the World 1–4 business days
Shipping within Sweden
Budbee Home Delivery Evening 1–2 business days
PostNord MyPack Collect Service Point 1–2 business days
PostNord MyPack Home Delivery 1–2 business days
DHL Service Point 1–3 business days
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. For countries outside of the EU the orders are shipped with DDU (Delivery Duty Unpaid) meaning you may be liable to pay tax upon receiving your package.
BREXIT / UK – NO ADDITIONAL CHARGES
For UK customers, sales VAT is included in the prices stated on the site. Any import VAT or duties (normally applicable on orders exceeding £135) will be covered by CDLP, and will incur no extra custom charges for recipient. Email email@example.com if you have any questions.
We offer free returns on all purchases. The general return period is 30 days. Returns and exchanges of underwear are only allowed if the packaging has not been opened.
Return your order here.
Your satisfaction is our top priority. If our products or services fail to live up to our high standards for any reason, please reach out to our Customer Loyalty Team at firstname.lastname@example.org and we promise to fix it.