Shipping and Returns
We offer free worldwide shipping on all orders above:
100 USD – United States Dollar
95 EUR – Euro
90 GBP – British Pound
900 SEK – Swedish Krona
1,000 NOK – Norwegian Krone
750 DKK – Danish Krone
150 AUD – Australian Dollar
140 CAD – Canadian Dollar
800 HKD – Hong Kong Dollar
700 CNY – Chinese Renminbi Yuan
11,000 JPY – Japanese Yen
For orders below these amounts, the cost depends on your shipping destination and is displayed at checkout.
For international orders DHL Go Green Climate Compensated Express Home Delivery is our standard service.
All of Europe 2–4 business days
US and Canada 2–5 business days
Rest of the World 2–6 business days
Shipping within Sweden
Budbee Home Delivery Evening 2–4 business days
PostNord MyPack Collect Service Point 2–4 business days
PostNord MyPack Home Delivery 2–4 business days
DHL Service Point 2–5 business days
VAT AND DUTIES
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
For UK customers, sales VAT is included in the prices stated on the site. Any import VAT or duties (normally applicable on orders exceeding £135) will be covered by CDLP, and you will incur no extra charges.
RETURNS AND EXCHANGES
Return your order here.
OUR PROMISE: SATISFACTION GUARANTEE
We aim to deliver the best in product, design, and service. If you are not satisfied, we will help to exchange or return your items. We provide free returns within 30 days of purchase. Please note that, due to hygiene reasons, we only accept returns on 9- and 18-packs if the box has not been opened.
We encourage you to join us in reducing excessive shipping by considering the following:
– Shop the correct size and fit. Our size and comparison guides present detailed measurements per category and are available on each product page. If you would like to chat directly with an advisor, we are happy to assist with any questions via email at email@example.com.
– If you immediately realize a product is incorrect, we request to please not break open the package. Due to the intimate nature of undergarments, a broken package cannot be resold.