Shipping and Returns
We offer FREE worldwide express shipping on orders above:
100 USD – United States Dollar
95 EUR – Euro
90 GBP – British Pound
900 SEK – Swedish Krona
1,000 NOK – Norwegian Krone
750 DKK – Danish Krone
150 AUD – Australian Dollar
140 CAD – Canadian Dollar
800 HKD – Hong Kong Dollar
14,000 JPY – Japanese Yen
Below these amounts, the shipping cost depends on destination and is always displayed at checkout.
SHIPPING METHODS AND DELIVERY TIMES
International shipping: DHL Go Green Climate Compensated Express Home Delivery
Within Europe, 2-3 business days
US & Canada, 2-4 business days
Rest of the World, 2-5 business days
Delivery to rural addresses might take longer.
Shipping within Sweden
Budbee Home Delivery Evening, 2-3 business days
Budbee Box Delivery, 2-3 business days
PostNord MyPack Collect Service Point, 2-3 business days
PostNord MyPack Home Delivery, 2-3 business days
DHL Service Point, 2-4 business days
VAT AND DUTIES
Orders up to $800 are free of any import VAT or duties. No extra charges will incur.
EU and selected countries
Orders within the European Union and the list of countries below are shipped DDP (Delivery Duty Paid), meaning that taxes and duties are included in the final price.
Sales VAT is included. Any import VAT or duties (normally applicable on orders exceeding £135) are also covered by CDLP, and you will incur no extra charges.
Rest of World
For countries outside of the EU we ship DDU (Delivery Duty Unpaid) meaning you may be liable to pay tax and duty upon receiving your package. If applicable, you will be responsible for paying these costs before your item can be delivered.
Email email@example.com for any questions or assistance.
RETURNS AND EXCHANGES
We aim to deliver the best in product, design, and service. If you are not satisfied, we will help to exchange or return your items. Please note that a return fee will be added.
6 USD / GBP / EUR / CHF
9 AUD / CAD
49 SEK / NOK
Return your order here.
OUR PROMISE: SATISFACTION GUARANTEE
We aim to deliver the best in product, design, and service. If you are not satisfied, we will help to exchange or return your items.
We encourage you to join us in reducing excessive shipping by considering the following:
– Shop the correct size and fit. Our size and comparison guides present detailed measurements per category and are available on each product page. If you would like to chat directly with an advisor, we are happy to assist with any questions via email at firstname.lastname@example.org.
– If you immediately realize a product is incorrect, we request to please not break open the package. Due to the intimate nature of undergarments, a broken package cannot be resold.